Implementation Support

On the surface, it seems logical that the company you’ve just decided to partner with should be able to get their clients properly implemented. The problem is that payroll implementation teams won’t complete your work for you! They are responsible for building the project plan, but you as the client must put in the hours in order to launch on time. Our team of experts will oversee the implementation and help shorten the learning curve for your staff, helping to ensure you get it right from the start.

 

Here’s how:

  • Single point of contact for the entire process

  • Ensure system is being custom built to your preferences

  • Help increase the usability of your system, increasing your ROI

  • Help reduce your workload

Ongoing Account Management

Never feel trapped and helpless again by calling a 1-800 number and waiting on hold for support. We understand how frustrating it is to try to run a business while also trying to handle all things HR related. That's why we built a dream team of professionals who worked for leading payroll companies to work for you.

Add seasoned HCM technology specialists to your internal team.

Meet Rob

Rob, owner of an engineering firm that bears his family name, has been in business for over 15 years. He has worked hard and has watched as his firm has steadily grown clients, revenue, and employees. The rapid growth has started to plateau and he sees that he has reached a crucial tipping point to where it was time to stop operating like a small shop. Succeeding in his industry is all about finding the best employees. After a big project went sideways, he quickly realized he had neither a system to identify what key traits make an all-star employee nor a process for recruiting the best. As for the great employees he already has: what was the strategy for keeping them? Was there a method for using data to make informed decisions or was he just winging it?

 

He had a conversation with his CPA who suggested he check out ADP as a solution. Understandably he was hesitant to take on a major implementation, but was willing to give it a go. As he expected, the implementation process was messy and taking twice as long as he thought it would. His staff was being pulled in multiple directions and struggling to keep up. The features he was most excited about got put on the back-burner and they managed to get payroll up and running, weeks behind schedule.

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