
WHO WE ARE
Now one of America's 100 fastest-growing companies, HCM Unlocked is powered by people who walked in your shoes - selling HCM software, implementing it, or working for a mid-sized business that utilized it. We saw so many clients struggling. Why is it so hard to implement HCM software? Why do so many businesses tell the same stories of “not using even 10% of the software’s capabilities?"
For decades enterprise HCM software companies like Workday, SAP, and Ceridian have used outsourced specialists for implementations and to provide managed services for their clients, but why not the mid-market too? Our business only works with the right people - and we have the best! We also have the right industry knowledge, internal operational support, and culture to continually serve our clients at the highest level. As an organization, it's our mission to establish and maintain the right culture to turn our clients into raving fans.
HOW WE DO IT
It starts with a Bias Toward Action.
We believe in being proactive and addressing challenges creatively before they become problems.
Valuing Responsiveness means making ourselves agile and available.
We’re not a 1-800 number; if you call us, you’ll talk to a
real person who is ready to assist you.
We are dedicated to Accountability.
When we say we’ll do something, we do it.
We seek to provide Value in every interaction, whether it’s helping colleagues or assisting clients.
Our overarching goal is Excellence in Service. We are committed to going above and beyond to deliver exceptional service every time.
These core values guide everything we do.

MEET THE LEADERSHIP TEAM

JOHN WALLACE
CEO

GREG BUNDY
Executive Vice President
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ANGELA BURTON
SVP, Agency & People Operations

OSEI SENCHEREY
CFO

MATT HEDGEPETH
VP of Operations
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NANCY MCGUINNESS
VP of Service Delivery

CHRIS AULD
VP, Technology Services

KELLY DAVIS
VP, Payroll Managed Services

JENNY GERBER
VP, Managed Services Benefits & HR

JOSH MANDEL
VP, International HCM

KELLY SNYDER
Director of Talent & HR

MICHELE MCCARTER
Director of Managed Services

BETSY KAMLER
Director of Managed Services

ANDREW STOLL
Director of Technology Services

STEVE COTILLO
Director of Tax Service

TERESA LOISELLE
Director of Data Validation

ELLEN D'ARCANGELO
General Counsel

JOHN ANDERSON
SVP of Sales

BRIAN WILLIAMS
Client Engagement Executive

SHARINA ROBERTS
VP, Sales Strategy
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KEVIN MCCUE
VP of Partnerships

JEN MIMS
VP of Partnerships