Baby Boomers, Generation X, Millennials and Generation Z are at least four of the generations now in the workplace. With so many different perspectives, experiences, values, and goals - there is a unique challenge for companies. Generational differences tend to emerge, particularly around “the use of technology, communication, feedback, time management, work/life balance and organizational structure. Managers need to start conversations at those points so they can better understand the situation.”--Haydn Shaw, author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart.
Shaw has a five-part process to help resolve these multigenerational differences.